For some months now, I’ve been writing a lot of articles for Australia-based iTWire rather than here, and think that it;s about time I linked across to them for you.
Here are two articles about IBM’s International Technical Support Organization, (ITSO), with which I had a close working relationship during my career at IBM Australia.
Big Blue sees Red -- Celebrating 40 years of IBM international technical support
Thursday, 25 September 2008
IBM recently celebrated the 40th anniversary of its international technical support organization, ITSO, and has committed to continue producing its core product, free IBM Redbooks, which these days are downloaded in the tens of millions.
IBM's Jackie Olson explains ITSO mission and services (iTWire podcast)
Tuesday, 07 October 2008
Jackie Olson, program director of IBM's International Technical Support Organization (ITSO) and Authoring Services, tells us in this iTWire podcast with Tony Austin about the ITSO's numerous products and services, plus its benefits to IBM customers, IBM business partners, other parts of IBM, and the general IT community.
See all my articles, including podcasts ...
A Meaningful Look at Desktop and Enterprise Computing
Have some fun with a challenge or two that I've devised!
Go visit the iTWire TechWords Interactive Crosswords section.